Privacy Policy

1. Information We Collect

To provide efficient courier services, we collect necessary details from our clients and business account holders. This includes your name, company name, email address, phone number, and precise pickup and drop-off addresses. We only ask for information strictly required to facilitate rapid and secure local deliveries.

2. How We Use Your Data

The information we gather is used entirely for operational and communication purposes:

• Processing and managing delivery bookings.
• Dispatching riders and confirming route details.
• Issuing invoices and managing corporate accounts.
• Providing customer support and updates on service status.

3. Data Sharing and Protection

We do not sell, rent, or trade your personal information to third parties. Data is shared internally with our active courier team solely to complete your requested routes. We implement strict digital and physical security protocols to ensure that all business and personal data remains protected against unauthorized access.

4. Retention Period

Client records, dispatch histories, and accounting data are retained only as long as necessary to fulfill our business obligations or to comply with local financial regulations. Once this period expires, your data is securely deleted from our active systems.

5. Your Rights

You have the right to request a copy of the personal data we hold about you, and to ask that any inaccuracies be corrected. If you wish to have your account details removed from our primary database, please reach out to our support team.